Compliance
Communication Channels
Official ways to reach HME for enquiries, feedback or to raise a complaint.
Branch counter
Raise any question or concern directly with staff at any HME branch — see our Branches page to find one near you.
Phone
Call us at +604 421 3811 (Sungai Petani) or +603 4131 9639 (Kuala Lumpur) during business hours.
Online enquiry
Use our secure online form for enquiries, feedback and complaints. We acknowledge submissions promptly and keep you updated until resolved.
Open enquiry form →Message us on WhatsApp for quick questions about rates, branches or services.
Social media
Follow and message HME on Facebook, Instagram, TikTok and LinkedIn for updates and general enquiries.