Built on trust, compliance & customer protection
HME operates under Malaysian Money Services Business regulation. Compliance is not a department here — it is how every transaction is done.
Built on trust, compliance & customer protection
HME operates as a licensed Money Services Business under Malaysian regulation, with compliance embedded in every transaction.
Licensed MSB
Operating under a Money Services Business licence regulated in Malaysia.
AML/CFT compliance
Anti-money laundering and counter-financing of terrorism controls across all branches.
Customer verification
Proper identification and due diligence to protect every customer and transaction.
Secure transactions
Controlled processes, proper receipts and secure handling of every transaction.
Transparent process
Clear rates, clear fees and clear documentation — no hidden surprises.
Complaints & support
A dedicated channel to raise issues, give feedback and get help quickly.
Licensing
Hasani Munawarah Exchange Sdn Bhd (Company Reg. No. 1428497-M) holds Money Services Business Licence No. 202101028197. Licensed Money Services Business regulated in Malaysia under the Money Services Business Act 2011.
Complaints & feedback
If something is not right, tell us. Raise any issue at a branch, by phone at +604 421 3811, or through our online complaint form. We acknowledge complaints promptly and keep you informed until resolution.